I completed an online account on the website you provided. Do I have to take the hecm practice exam or just create the account?

I passed the HECM Certification Exam on 5/15/2023--Exam ID MD88031786. It has yet to be recivied by FHAC. Please contact me asap.

Can't access my exam to create my biometric

When you click to open the presentations, only a blank window opens, and another situation is that the presentations have no sound.

Not an issue but I need receipts for all the exam I took and I need to know who to reach out to to get them

Can access my account and don't get support with my email

Can someone please assist me in canceling Transaction Confirmation #: bc5766e0ff2f2cc8519a5a74850c313c and processing a refund. Please let me know if any additional information is needed.

Hello,
I'm trying to access the module 1.3 financial management /managing assets and it is just an empty page. I also tried to see the other modules and they all are blank too. I didn't have this problem before. Please help.

I can't find my counselor exam ID

Hello,
My name is Carol Chandler.
On 5/16/23 I was in the middle of my HUD certification exam. The internet went down during my test. I rescheduled and took the exam on 5/19/23.
I received a failing score on the exam. I am questioning did to calculation from the exam on 5/16/23 add with the calculation from 5/19/23. Because I scored lower then the previous time
I took the exam and I really felt I did better on this exam.
Please call me
773 712-3220
Carol