I am trying to sign up to take the exam, but the system is not allowing me to can i get some help please?

Good Morning,

There is no training in my modules. My speakers and computer are working fine. Please assist.

Thanks!

Dear Brandelyn,

Per our conversation, please see the below information about becoming a HUD housing Counselor.

I was previously certified. Is that record accessible? The email associated with any record would be from a past employer and is no longer accessible by me. Thank you!

Greetings,

I am applying to become certified but I do not see the cost for the exam. I must submit the cost to HR prior to. Can you confirm the cost of the exam?

Ms. Omega Taylor called in to reset her password on her account.

Dear Eunice,

Your request for extra time due to limited English proficiency is approved.

Support will switch your exam to the extended time version. You will receive a cancellation email and a new confirmation email. Because the extended time version includes an extra hour, we cannot guarantee the date and time will match your original registration.

Sincerely.

The HUDHousingCounselors.hud.gov Support Team

I am locked out of my account and the email for the password reset is not coming through

Ms Ballard called in because of issues with the exam the night before. Kryterion rescheduled her, she wanted to know if there were sooner dates. She also was confused about the equiptment requirements on both HUDHousingCounselors.hud.gov and Kryterion website. She was also experiencing problems with the Sentintal software that is required to download when trying to connect to her exam.

Dear Chrystyn,

If you experience issues with exam set up, launch, or during your exam, contact Kryterion Support immediately:

i am unable to take my test when i click on exam it will let me go to launch message is due currently closed site due maintenance . i do not want to loose my money. this will be the second time i paid and could not get a reschedue. phn number 704 977 3772