Ticket from Daniel Garcia - Certification Exam

First Name: Daniel
Last Name: Garcia
Email Address: daniel.garcia@operationhope.org
Phone Number: (213) 218-8331
Exam Type: Online Exam
Scheduled Exam Date: Mon, 12/04/2023
Scheduled Exam Time: 9:00 am
Identify the requested action: I would like to cancel my upcoming exam with
a full refund
Identify the circumstances: Other
Please explain "other":
My mom broke her femur and I have become her caregiver.

Ticket from Marcia Brown-Williams - Training

My name is Marcia Brown-Williams. My old business email address, Mbwilliams.sscfcu@att.net, that account was hacked. Therefore, my new business email Mbwilliams@southsidecommuityfcu.com. For now since I am set to take the HUD Counselor Exam this week, I will keep the current email address so that I can sign in without any trouble. Thank you for your assistance and understanding.

Ticket from Jiemei Huang - Certification Exam

Limitadong kasanayan sa ingles    |   제한된 영어 능력     |   Trình độ tiếng anh hạn chế  

Maîtrise limitée de l'anglais            |   英语水平有限       |   Konpetans angle limite 

The HUD Housing Counselor Certification Exam is available in English and Spanish. Candidates with limited English proficiency and limited Spanish proficiency may request additional exam time.

Ticket from MARIA AGUIRRE - Certification Exam

i have reported the issue below and you have not solve my problem:
I registered and paid for my HUD Counselor Exam online and was scheduled to take it on 11/13/23. I set it up to take it in my office. However when I submitted my biometrics, the rep could hear employee voices outside my office because although I have a separate office and I can closed my door, voices could be heard because we have more than 10 employees!