Received message: Contact support to reset your access

I'm trying to log in but it says to contact support.

Whenever I am trying to login it's states verification is needed but a code is never sent (tried for two days) I have check spam box as well

I would like to get a copy of my HUD training record for possible job applications. I took various HUD trainings while working at the City of Federal Way, WA from 2000 to 2009; and, while working at Pierce County, WA between 2009 to 2023. Is it possible to get a transcript of my HUD training completed? Name/Current Contact information: Kelli O'Donnell 2930 38th Ave NE Tacoma, WA 98422 Phone: 253-952-4041 email: kelli.odonnell7@gmail.com Thank you for your assistance. Kelli O'Donnell Kell

I need to reset my Password. I was locked out of my hud counselor account because i was unable to complete the two step authentication.

Hello, my account was reset, and I have downloaded the Microsoft authenticator however when I go to login to my hud account it is not proving me with a QR code to scan to add it to the authenticator. https://hudhousingcounselors.hud.gov/node/44291

The two part authenticator is locking me out of my account. I need to reset it and rescan the QR code.

I am locked out of my account and cannot access.

Hello, I don't know if its the user account or there's a problem with the system but every time I've tried to register for this exam my account gets messed up or I simply can not get through the webassessor page. Now I'm having authorization problems again and I haven't done anything different. Every time I go to the comments page I can't even post comments I have to make a whole new ticket this process is becoming extremely frustrating

Looking for a housing counselor for first time home buyers and mortgage specialists. For low income family with SSI