Ticket from Sabrina Gilliam - Certification Exam

I am scheduled to take a HUD Certification Exam on Monday the 12th but unfortunately my special needs child has fallen ill and I don't anticipate being able to make my scheduled time. I attempted to reschedule but due to the 72-hour window I am being charged an $85 fee. I contacted Kryterion regarding a fee waiver and rescheduling and I was advised to contact support. Is there any possible assistance you can provide.

Ticket from Jamie Boe - Certification Exam

Hello, I purchased the HUD online proctored exam for June 19th, 2023. I will need to cancel this exam. I had applied for a position, and was not accepted, and since I will not be working for an agency I will no longer be needing to take the exam.
I will still be completing the training to take the knowledge assessments and practice exam however.
Thank you, Jamie Boe
JLBoe@nciholdings.com
#612-889-6823

Ticket from David Balfour Hall - HECM Exam

How long after the exam does it take for my HECM Exam Results to be received by FHA Connection? I passed the exam on May 15 but according to FHAC, no exam data is on file as of May 23rd.

see below:

Certification Exam Status

Exam Result: Transferred to FHAC

Exam Date: 05/15/2023 - 17:34

Congratulations! You passed the HUD Housing Counselors Certification Exam and you have successfully
transferred your results to FHA Connection. You have completed all the steps on this platform. Nice
work!