I previously passed the test in 2018 and used an employers email address to setup my account. I need to access my results again and I am unable to access my account. My Housing COunselor ID is 724MCE I need to access my account with my new email address jean.louis@naca.com

Reasonable Accommidation Request Form

Limited Language request.

I am having a problem with my password access. Have changed it twice already. Now I am asked to contact support to reset it again. Not sure why I am having this problem.

I completed the knowledge assessment, i thought i would receieve an email with my results. I did not recieve it.

I am having trouble with sign in. During the process of password reset a six digit code that i cannot find is generated and i cant reset without it. Furthermore, I had access but could not hear the trainings on my Ipad or desk top computer, but was able to read the captions only. Please advise. Thank you

Cannot login into my account

Hello, I've been told by support that I have multiple accounts the only one I use and know about is login: keilani_haywood9. I don't have any knowledge about any other login. If you could kindly delete or deactivate any other account I'd be most appreciative. Thank you