reset password

I received my HUD Certification as a Housing Counselor in November 2022 while I was working for Lafayette Consolidated Government in Lafayette, Louisiana. I left there in November 2023. I am now working at Step Up Acadiana, HUD Agency ID #90726. I cannot access my Certificate, and I am the new Program Coordinator since Emily Huval resigned in February. 337.484.1501

I'm following up on the support ticket viewable at https://hudhousingcounselors.hud.gov/node/42876 (216) 682-6504 is my mobile number and it works. I don't see that I missed your call. Please call at your convenience--or provide a number where I can call you. Thanks.

Hi, my name is Amanda Smith. I am locked out of my account. If you will please give me a call back. My number is 573-754-0986. Again, that is 573, 754-0986. Thank you and have a good day.

When I tried to login to my account to schedule a HUD Counselor Certification Exam date if prompted me to reach out to support.

After I set up two factor authentication. I haven’t been able to login. Pease advises. I have a exam scheduled for 4/25 at 9 AM.

Dear Rep Where can I find the mortgage letter

I am trying to complete module 1.1 and it keeps getting stuck on page 16. It freezes and will not allow me to pass to the next page. How can we fix this?

My name is Jonathan Freyer (414) 935-6663 and work at HUD with the Office of Housing Counseling. I have received an email from Yasmine Noubani via housing.counseling@hud.gov and she is scheduled to take the CERT Exam at 9:30 am this morning. Her eamil said: "Best method of contact by phone: 321-440-5418 Caller is trying to take her housing counseling exam. She changed her email and she is needing to change her email and the exam is today and she has already paid $50 and cannot afford to pay this again as she is unemployed.