I have passed the exam and transfer result to FHA connection as instructed I continue the application; however the application default is HECM when I click on CERTIFIED it gives this this message "Changing Counselor Type to Certified will clear all training data".

For your account on HUDHousingCounselors.hud.gov, the “username” is the email address used to register for the account. If you receive an error while signing in, make sure:

• You are using the correct email address
• There are no blank spaces or other characters in the text box for the email address
• Your email address is not being autofilled by your browser.

For online proctored exams, computer systems must meet the criteria outlined on the Kryterion Online Proctoring Support page. Before scheduling your exam, we encourage you to visit this page to test equipment compatibility, which includes checks for webcam, microphone, and internet speed. Individuals planning to take the certification examination online can prepare by taking the following steps:

creating an account

Hi,

I was registered for HUD Housing Counselors Certification Examination. Schedule : 09 May 2020

Please indicate status due to COVID 19.

zhernandez_pr@yahoo.com

thanks,

Zilkia Hernández

Reasonable accommodations are provided to eligible test takers in accordance with the Americans with Disabilities Act (ADA).

Reasonable accommodations are provided to eligible test takers in accordance with the Americans with Disabilities Act (ADA).

We are not a HUD certified counseling agency yet. All of our counselors have passed their test except for 2 of them. They are still working on it. I am a manager and haven't had time to work on this so I scheduled the test after Aug 1st and keep getting emails it will be after the compliance deadline. Does this have to be done before Aug 1 since we are not HUD certified yet?
Marie Smith - marie-smith@cherokee.org

Dear Counselor,

There is no limit on how many times you can take the exam. However, the registration system does limit the number of times a candidate can register for the exam. 

If you receive a notice about maximum attempts, please call Support at 800-448-7149. Support will manually unlock the registration system while on the phone with you allowing you to register. Please do not call Support for assistance until you are ready to complete registration and pay for the exam.