I am trying to do my a application in FHA connection. If i check the box at the top for Certified HUD counselor, it gives me a message that all my training data will be removed.What should I do. thank you.

My name is Carolyn Elgin. I took the HUD housing counseling certification exam on August 20, 2018 and passed but never loaded the exam results to my account. Now I do not know the sign in info. And in fact, I have made another account. Can you help me find my account and transfer my scores to HFAC? I will call now.

I have scheduled an exam. How do I get my test taker's code?

Good morning,

I completed and passed the HUD Certified Housing Counselor Exam on 6/10/2021 and I am filling out the application but when I hit send I receive an error message stating that there is “No Exam Data On File” and am unable to move forward. Do I need to wait a certain amount of time before filling out the application?

How do I transfer my scores to FHA connection .
I passed the Counselor course last year August.

How can I apply to take the test for free? (I am unemployed and I want to see if you can pay for the certification test, if eligible. Thank you.

cannot set up my biometrics

If you are unable to recall your password, enter your account email in the Forgot Password? tool. Within a few minutes, you will receive an email with a link to verify that you are the account owner. You will need to set a new account password after email verification. Support does not assign or have access to user passwords.