Ticket from Gloria Cornish - User Account

If you are unable to recall your password, enter your account email in the Forgot Password? tool. Within a few minutes, you will receive an email with a link to verify that you are the account owner. You will need to set a new account password after email verification. Support does not assign or have access to user passwords. 

Ticket from Davida Randolph - General

Your Name: Davida Randolph

Kryterion Test Center Location: Video

Preferred Dates/Times (Provide at least three.): Scheduled for 7/9/2020, 7/14/2020, 7/17/2020

Reason for Accommodation: Anxiety

Documentation for Accommodation (Possible examples listed below.)
Recommendations of qualified professionals: Provide a letter from my psychologist for extra time, time to take a break

Ticket from Jamila 'Mimi' Trent - Certification Exam

Good afternoon,

I tried to sign up for training for the past month now and I receive the following message:

"Access to registration and schedule exam details is currently closed due to site maintenance. Please try again later."

Please advise.

My contact number is 615-796-1143.

Thank you
~Mimi Trent

Ticket from Carmen Landecho - Certification Exam

Hello, my name is Carmen Landecho working at North West Side Housing Center in Chicago, Illinois; I was scheduled to take the Hud cert. test last week 7/2 at 10a.m. unfortunately my ID was expired and I was unable to take the test, I was told that the $100 fee will be applied to my next schedule. I want to take the test again on July 9 at 11a.m.
Can someone help me please?
Thank you in advance .
Carmen Landecho

Certification Exam - COVID - COVID Reschedule

Dear Counselor,

Your exam was rescheduled to a Placeholder test center because your selected test center is closed indefinitely due to COVID-19. The virtual PLACEHOLDER location defaults to Phoenix, Antarctica, which is a made-up location used to hold your exam reservation until you reschedule or the selected test center reopens.