Ticket from Qiana Tyeskey - Training

To take the interactive online training course, be sure your computer meets minimum requirements by installing one of the following browsers: 

Windows:

  • Internet Explorer 11 or later
  • Firefox (latest version)
  • Google Chrome (latest version)
  • Microsoft Edge (latest version)

Mac:

  • Safari (latest version)
  • Firefox (latest version)
  • Google Chrome (latest version)

If you prefer, you can view the modules in a downloadable Study Guide, available in a PDF format. 

Ticket from Edward Stark - Certification Exam

I tried to take my exam 12/20. I was unable to get into the exam because the computer said I needed to download Kryterion software. My IT department informed me it was already uploaded to the laptop I was using. Nevertheless, I could not get into the exam. I tried to reach Kryterion support but didn't get a response on their customer service line. I need to schedule my exam and need to know how I may do so without paying $50 to reschedule. Thank you.