I am filling out a service request through my job and I need an address of the vendor to send the check to. Could you provide this to me?

Phone call on the Hotline from a user who was trying to sign up for an exam. She stated that when she went through the process and was sent to Webassessor that she was sent to a sign in screen and that Webassessor would not accept her user name and password. I suggested that she try a different browser and go back to the HUD HousingCounselors.com website and try the process again. She tried this while on the phone, and was able to get through to Webassessor succcessfully and continue the process.

wasn't there an interactive webinar type train t moding? where I can see and listen to the instructor teach/train us on the different modules?

How do you get a physical certificate once you have passed the HUD housing counselor exam?

Good morning, I am not about to get the interactive training to work on my pc.

When I click on the module nothing happens the wheel just keeps on spinning

How can I sink my online account and my phone? I can log in on the computer but not my phone. I don't remember my password on the computer to put it in my phone when I log in. Please help.
Thanks
Byron Berry
bwbyron25@gmail.com
424-227-2864

Dear Bobbie,

Your inquiry was forwarded to us from info@bixal.com. Support for the HUD Housing Counselor Certification and Training Program can be reached at https://hudhousingcounselors.hud.gov/support.

To update your name in your User Profile please log into HUDHousingCounselors.hud.gov and click on the "Edit" tab on your Profile page. You may register for a new exam once the changes have been made. 

Caller received errors when trying to sign up for a user account. She was using autofill to enter her email address. Support asked her to type it in maunually and it worked. 

I was wondering why I can not see my test results and which ones I got wrong or right how am I supposed to learn if I can't see my results I would like to know what my results are before I retake the test.