Ticket from Sherrie Young - Proctoring/Kryterion

Since my desktop computer/monitor does not have a camera nor microphone, I purchased a new laptop to take my HECM exam (September 2018) and the HUD Housing Counselor Exam.
I completed the HECM exam in September and registered for the Counselor exam: Thursday, May 30, 2019 at 10:30 am CST.
The Confirmation email states that a detached web camera is required to take the online proctored exam.

Ticket from Scott DeJulia - Proctoring/Kryterion

I contacted Kryterion about getting a Webassessor account, and Joshua at Kryterion Support said I already had an account. Are Webassessor accounts given to individuals or to the agency at large? If I have my own account, I don't have a record of it, and I need access to my login and password information. If it belongs to my agency, do I need to have my current supervisor contact you? My former supervisor has since left the agency. Thank you for your assistance.

Ticket from lisa roland - Certification Exam

I took the exam today and had a question I am certain did not provide the correct answer. the question was what ACT allows one to dispute their credit report. I remember this question bc when studying a flag went up when I saw there were two disputes discussed across the three acts. one for credit reporting and the other for disputing a credit card inaccuracy. There was no choice for credit reporting act..... only credit billing act. can someone check this for me please?

Ticket from Nikki Holcroft - Certification Exam

I need more hand holding in scheduling an in person exam in Ambler PA. I see the site, but not clear on how to choose a date that I want.
went to the HUDexchange as the voicemail directed to see 260 items after searching 'housing counselor certification'
can someone call me at 610-275-4357 and walk me through how to schedule and take the HUD exam?