Had sent the following to "info@hudhousingcounselors.hud.gov" but just received a response that I needed to submit messages via webform.
In training section 4.1, the information regarding appraisals state **lenders are required to provide a free copy of all appraisal valuations obtained at least three days before the closing.
** it is helpful for clients to review the appraisal report with you in order to ID any improper factors used to determine the home's value, such as the racial or religious background of the neighborhood's residents.
Can you request permission to use a sheet of paper and pen to do math problems or request special accommodations when taking test to do so?
In order to be certified, an individual must both pass a standardized written examination covering six major topic areas, and work for an agency approved to participate in HUD’s housing counseling program. In other words, you can take the certification exam without being employed at a HUD-approved agency; however, to become certified you must pass the exam and work for a HUD-approved agency.
Working on Module 4.2 and screen froze while taking the knowledge check 2. Unable to move on to the next page. I signed out, then back in; screen still frozen. Please advise. Thank you.
Caller disconnected.
There are errors in the training. It said 2 different things in MOD 2.1 on slide 19/23 - it says FHA load backend has to be 41% and on slide 16/23 same MOD 2.1 says 43% for FHA loans which caused me to miss a few answers and contributed to my FAIL on the exam. I caught a few other mistakes reviewing the MODS as well.
Cliff F
Hello,
Dear Clifford,
We are checking with Kryterion regarding the status of your support ticket with them and the change of your exam type. We understand that if we are able to change the exam on our end, you would like to take the exam at the TacTix Consulting Group, Inc location (11353 Reed Hartman Highway, Suite 200, Cincinnati, Ohio 4524) at 12PM.
Thank you,
The HUDHousingCounselors.hud.gov Support Team
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Exam registration, cancellations, and changes are handled through your account on HUDHousingCounselors.hud.gov.