Ticket from Clifford Fennell - Training

There are errors in the training. It said 2 different things in MOD 2.1 on slide 19/23 - it says FHA load backend has to be 41% and on slide 16/23 same MOD 2.1 says 43% for FHA loans which caused me to miss a few answers and contributed to my FAIL on the exam. I caught a few other mistakes reviewing the MODS as well.

Cliff F

Ticket from Clifford Fennell - Certification Exam

Dear Clifford,

We are checking with Kryterion regarding the status of your support ticket with them and the change of your exam type. We understand that if we are able to change the exam on our end, you would like to take the exam at the TacTix Consulting Group, Inc location (11353 Reed Hartman Highway, Suite 200, Cincinnati, Ohio 4524) at 12PM. 

Thank you,

The HUDHousingCounselors.hud.gov Support Team

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Exam registration, cancellations, and changes are handled through your account on HUDHousingCounselors.hud.gov.

Ticket from Rey Javier - Certification Exam

To cancel or reschedule an exam, sign into your account on HUDHousingCounselors.hud.gov. Select “Exam Center” at the top of the page, then select “Take Online Exam or Access Exam Details.” If you are already signed in, you can directly access the Exam Status Center
  • ONLINE PROCTORED EXAMS. ‌To avoid a $50 no-show or cancellation fee, candidates must reschedule or cancel a scheduled online test session within 24 hours of the scheduled exam.

Ticket from Site Administrator - Practice Exam

The practice exam is designed to give candidates a feeling for the format and style of test questions and the breadth of the subject matter in the test (90 questions that are not broken into smaller stand-alone sections). It is delivered in a similar format to the certification exam. The practice exam does not provide numeric scoring because performance on the practice exam does not guarantee passing results on the certification exam.

Issue - Resolved Notice (follow-up)

Dear Counselor,

The technical problems affecting the website have been resolved. You can now return to HUDHousingCounselors.hud.gov and continue your intended activity.

 INSTRUCTIONS: SELECT ONE ANSWER, UNBOLD, and SEND. 

As we did not receive any further detail regarding the technical issue described, we will conclude that the matter is resolved.

Certification Exam - Appointment Details

Your test date details are included in your Assessment Purchase Confirmation email. Your test date details are also located in the Countdown to Your Exam! section of your User Profile Dashboard. You must be logged in to access your user profile. To change your test date, please log in to HUDHousingCounselors.hud.gov and visit the Exam Registration page.