User Account - Confirmation Email

To complete your account creation on HUDHousingCounselors.hud.gov, you will receive an email to verify your email address. If you do not receive a verification email within several minutes of creating your account, check your Spam or Junk folders to make sure the email was not misdirected.

If you are still experiencing an issue or are unable to access your account, please contact us at HUDHousingCounselors.hud.gov/Support.

Training Materials and/or content (Thank You)

Thank you for your feedback. We appreciate your bringing this information to attention. The content identified is under consideration for future training updates. We invite you to provide specific feedback about other discrepancies you mentioned. We appreciate your comments, as they can support improvements to the training at large.

 

Test aids/calculator

Whether taking the test online or in person, there will be an online calculator made available for problems featuring calculations. If you would like to test the calculator, you can go here: Online Calculator.

Practice Exam - Feedback & Scoring

The practice exam is designed to give candidates a feeling for the format and style of test questions and the breadth of the subject matter in the test (90 questions that are not broken into smaller stand-alone sections). It is delivered in a similar format to the certification exam. The practice exam does not provide numeric scoring because performance on the practice exam does not guarantee passing results on the certification exam.