Welcome

Update Profile

Your account dashboard was created with you in mind. In addition to updating profile information, you can access your training record, and exam status.

You are not registered for the exam

When you’ve completed your knowledge assessment and practice exams and feel ready, select Begin Exam Registration.

Begin Exam Registration

Training Status
Exam Status

Knowledge Assessment Status

Results display after completion of the Knowledge Assessment. You have not yet completed the Knowledge Assessment.

Interactive Training Modules Status

You have not started any learning modules yet.

View all modules

Check out more training materials in our Resources section.

Looking for the HECM Practice Exam? Please request a Practice Exam Login from hecmexam@ajantaconsulting.com.

Certification Exam Status

Exam Result: None

Results data will appear after you complete the certification exam. You have not yet taken an exam.

Results missing? Please verify that you are checking the correct account or check back later as the proctoring service may be down for scheduled maintenance.

Exam Registration Status

You are not registered to take the exam.

Before you register we can help you with choosing to take the exam online or at a test center.
Ready to go? Begin exam registration
Need to change your appointment? Reschedule an Exam

Registration details displaying incorrectly? Verify date and time in the Exam Status Center.

Inside Your Account Dashboard

HUDHousingCounselors.hud.gov is your hub for completing the steps in the certification process.

Training Center

Materials include a Knowledge Assessment, Online Training Modules, Study Guides, and Practice Exam.

Exam Registration

Access to schedule or reschedule your exam or change exam delivery type.

Webassessor's Exam Status Center:

Allows access to view exam details, download Sentinel Secure, create your Biometrics Profile, launch your online exam, and obtain receipts.

User Profile Exam section

All your exam results details are located here.

Transferring your results to HUD FHA

This section contains guidance on transferring your passing exam results to HUD FHA Connection.

Need help?

Find answers to your frequently asked questions and technical support.

Your pre-exam checklist

Need to request a reasonable accommodation? Reasonable accommodations are provided to test takers in accordance with the Americans with Disabilities Act (ADA).

Choosing to take the exam virtually vs. at a test center Candidates sit for the exam at their home or office for virtual proctoring or at a test center for in-person proctoring.

View the Exam Registration form Three easy steps to filling out the form that will get you started or reschedule your exam.

Check out our About and Support sections We have extensive information about the HUD Housing Counselors Training and Certification Program.

Know before you register

HUDHousingCounselors.hud.gov partners with Kryterion Inc. to provide exam proctoring services online and at test centers. HUD test takers can access Kryterion's Webassessor site only through HUDHousingCounselors.hud.gov.

A separate Webassessor log-in is never required to complete any step in this process.
Links to the Kryterion website posted throughout HUDHousingCounselors.hud.gov content are provided for informational purposes only.
References to logging into Webassessor do not apply to HUD test takers.

Problems with Webassessor Log-in?

There is a known browser error in which candidates are sometimes kicked out of Webassessor. Learn more