I have an employee, Justin Latini, who is currently working for our housing counseling team at Idaho Housing and Finance Association who took and passed his exam clear back on July 10. He has been unable to move forward on his certification application due to not being able to transfer his results nor obtain his Exam ID. This is delaying not only him being able to become a HUD Certified Housing Counselor, but for him to be able to do the job he was hired for. He has placed several phone calls, along with several support tickets, and still has not had the issue rectified. Please let me know the soonest we can obtain his Exam ID, or that the link to transfer his results to FHA Connection has been repaired. Thank you.
email
AnnMarieN@ihfa.org
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HUD's Office of Housing Counseling
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Dear AnnMarie,We understand…
Dear AnnMarie,
We understand the inconvenience and frustration this has caused many people. Our team has been working diligently with HUD and FHA Connection to resolve this issue and continues to be our main priority to rectify this situation for everyone involved.
We are hopeful to have a significant update on this matter in the next 24 hours and once we do Justin will be contacted immediately.
Sincerely,
The HUDhousingcounselors.com Support Team