Ticket from Stephanie G. Felix-Moreno - User Account

Submitted by gfelix.homes@g… on

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Submitted by Customer Servi… on Thu, 08/15/2024 - 11:10

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Hello,

Thank you for reaching out about FHA Connection. We are aware of this issue and are working to resolve the problem. This is one of our main priorities to get website connected to FHA Connection as soon as possible. HUD is aware of the issue as well and is working with us to resolve this problem. As soon as we receive any updates on this matter, we will reach out immediately.

Thank you for your patience with us as we move to rectify this issue.

Sincerely,

The HUDhousingcounselors.com Support Team

On Friday 7/12, I passed my counselor exam and Kryterion is stating that the link between them and your website is down, which is preventing my certification of exam to be uploaded and me receiving my certification number. I need this for my position here at our counseling center. Could you please have your IT people get this issue resolved. Thank you
email
gfelix.homes@gmail.com
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