I am register on the HUD account and there’s a two factor authentication and I am not able to access it due to not having the code. Is there a way for me to remove it or reset the code, this is very inconvenient since I am unable to move forward with what I need to do on my account.
email
frederique@southeastcdc.org
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HUD's Office of Housing Counseling
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Hello,Support has disabled…
Hello,
Support has disabled your two factor authentication. You will need to set it up again, but please be sure to follow the instructions on how to set it up properly so that you are able to log in in the future.
Below are two links to two of the authenticators that will work with the required Two Factor Authentication to log into your account. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Sincerely,
The HUDhousingcounselors.com Support Team