This is what I received from hud support.
Two-Factor Authentication
To prevent unauthorized access to your account, Two-Factor Authentication is required upon sign in.
What is the next step, so I can go into the site,
Karen Carey-Bonner
kcbonner@comcast.net
651-307-7795
email
kcbonner@comcast.net
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Hello,You will need to set…
Hello,
You will need to set it up your two factor authenticator for your account, but please be sure to follow the instructions on how to set it up properly so that you are able to log in.
Below are two links to two of the authenticators that will work with the required Two Factor Authentication to log into your account. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Sincerely,
The HUDhousingcounselors.com Support Team