Hi, I am trying to log in to prep for HUD exam but am not able to. It asks me to provide a 2-step verification code but I am not receiving one.
I have my phone and my email open, but no code is forthcoming. Also tried re-setting my password but that did not work for the same reason. Please advise. Thanks!
email
amber.jones@capna.org
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HUD's Office of Housing Counseling
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Hello,Support has disabled…
Hello,
Support has disabled your two factor authentication. You will need to set it up again, but please be sure to follow the instructions on how to set it up properly so that you are able to log in in the future.
Below are two links to two of the authenticators that will work with the required Two Factor Authentication to log into your account. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Sincerely,
The HUDhousingcounselors.com Support Team