Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
I can no longer access my account. I tried to reset the password, but received a message that I am to contact support to regain access to my account. I will need access to my receipt for billing purposes.
HUD's Office of Housing Counseling
Comments
Hello,Support has reset your…
Hello,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Sincerely,
The HUDhousingcounselors.com Support Team
Thank you so much. This has…
Thank you so much. This has been completed.
I cannot seem to find the receipt for rescheduling my exam. It is not in the receipts tab, only the original test receipt.
Dear Jenny,I am going to…
Dear Jenny,
I am going to reach out to Kryterion to see if I can get a copy of that receipt sent to you.
Sincerely,
The HUDhousingcounselors.com Support Team
Thank you. As of 9/30, I…
Thank you. As of 9/30, I haven't received anything from Kryterion. I will keep an eye on my inbox.