Ticket from Della Clark - Certification Exam

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Dear Della,

We are unable to reschedule your exam due to the two-factor authentication not being enabled on your account. 

Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Sincerely,

The HUDhousingcounselors.com Support Team

Seeing that I am unable to login for my 2:00pm exam today, (10/04/2024) I am requesting a reschedule date for next week. I am requesting a reschedule date of October 9, 2024, at 2:00pm. Please advise 562-234-4368 Della Hines - Clark 949propertyboss@gmail.com
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949propertyboss@gmail.com
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