Hello,
I did successfully create an account using my laptop but I cannot access it anymore. When I tried to log in on my phone, I got a message that said to contact support. Now I can't log in using my laptop either. Please help.
email
baldwintorrence@gmail.com
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HUD's Office of Housing Counseling
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Hello, Support has reset…
Hello,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team