Ticket from Sherrie Snowden - Training

Submitted by camurexerciinh… (not verified) on

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Submitted by Customer Servi… on Wed, 08/21/2024 - 10:01

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Hello,

Support has reset your account, you may now use two factor authenticator to log in. Please note you will be asked and must enter in a new and unique code from your authenticator app each time you log in. Failure to do so will result in your account being locked again.

Sincerely,

The HUDhousingcounselors.com Support Team

Submitted by Anonymous (not verified) on Wed, 08/21/2024 - 08:19

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Original Ticket Body: My access is denied and I am using my correct email and password.

Submitted by Customer Suppo… on Wed, 08/21/2024 - 08:29

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Hello,

Support has reset your account, you may now use two factor authenticator to log in. Please note you will be asked and must enter in a new and unique code from your authenticator app each time you log in.

Sincerely,

The HUDhousingcounselors.com Support Team

Can someone call me. I am not able to get in and I am not prompt with any information about the authenticator.
email
Sherrie.Snowden@nehihomes.org
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