Ticket from David Petkovsek - Certification Exam

Submitted by camurexerciinh… (not verified) on

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Submitted by Anonymous (not verified) on Mon, 07/29/2024 - 13:24

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Original Ticket Body: I am trying to login for exam and not getting a two factor verification code sent.

Submitted by Customer Suppo… on Mon, 07/29/2024 - 15:30

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Hello David,

To access your account, you will need to download the Google Authenticator Application on your mobile device to activate it on your account. Once you login to your account you will need to log in to your account and use the Authenticator App to generate a 6-digit code to authorize your log in.

Sincerely,

The HUDhousingcounselors.com Support Team 

Submitted by Customer Servi… on Mon, 08/05/2024 - 12:38

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Hello,

The two factor authenticator has been reset on your account. You are now able to log in to your account to re-setup the authenticator. 

Sincerely,

The HUDHousingCounselors.com Support Team

I was registered for a HUD Housing exam today at 1pm. I set up and made sure I could get in earlier and everything was good. At exam time the two factor authentication would not send a code and I could not get in. I contacted the Kryterion Support and they said that I needed to contact HudHousing for that. Can I get assistance and reschedule? thanks, Dave Petkovsek 386-627-3182
email
dave@realtyexchangefl.com
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