Ticket from Dylan Ampeloquio - User Account

Submitted by Kawaiolaokalani on

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Submitted by Customer Servi… on Thu, 11/07/2024 - 15:16

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Hello,

Thank you for informing us of the issue you are experiencing. We are working to replicate the issue and consulting with our technical staff to resolve it as quickly as possible.In the meantime support has reset your account and your account should reflect 20 login attempts before locking. 

If applicable, we will contact you once the issue is resolved. 

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

I am not receiving an option to register for MFA. I only have a few login attempts left before my account is locked out. The hyperlink to register for MFA takes me to the main registration page when pressed.
email
kawai.ampeloquio@moneymanagement.org
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