I am not receiving the 2 Factor Authentication code to my cell phone nor my email. Please help me resolve this issue so I may log into your system and countinue accessing the training material to be certified as a HUD Housing Counselor. I have a deadline from my employer to get certified. I need this resolved as soon as possible, please.
email
dionne@hawaiiancommunity.net
Archived
Unarchive
HUD's Office of Housing Counseling
Comments
Hello, Support has reset…
Hello,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team