Ticket from Adam Sanders - User Account

Submitted by camurexerciinh… (not verified) on

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Submitted by Customer Suppo… on Tue, 01/28/2025 - 09:38

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Dear Adam,

Thank you for informing us of the issue you are experiencing. We are working to replicate the issue and consulting with our technical staff to resolve it as quickly as possible.

If applicable, we will contact you once the issue is resolved. 

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

I have attempted to take the HUD counselor practice test several times today and each time, the test was started partially through (skipping the first 10-15 questions) and I was not able to see my scores nor review the questions. Subsequently, I tried to login to my account to take the test from my account. My login info wasn't working so I had to reset my password. I was then redirected to a screen saying that I didn't have access to change my password. I am taking the HUD test tomorrow morning and would greatly appreciate it if someone could help me get this resolved asap! Thank you very, very much! Kind Regards, Adam Sanders 404-735-4124 adam.sanders@naca.com adam.n.sanders@gmail.com
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adam.sanders@naca.com
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