You should be able to log in as long as you remember your password.
If you are unable to remember your password and need to reset, please provide support the email the account is currently under and the new email you need the account to be changed to.
Support has not received your response. Therefore, we have closed this ticket.
If you still require assistance, please update this ticket or call Support at 210-489-1461. Hours of operation are 8:00 a.m. to 4:30 p.m. Eastern time Monday–Friday except Federal holidays.
I successfully passed the HUD certification and I moved to another agency, having trouble logging into the system due to not being able to retain the initial email address. Please advise.
HUD's Office of Housing Counseling
Comments
Dear Juan, You should be…
Dear Juan,
You should be able to log in as long as you remember your password.
If you are unable to remember your password and need to reset, please provide support the email the account is currently under and the new email you need the account to be changed to.
Sincerely,
The HUDhousingcounselors.hud.gov Support Team
Dear Juan, Support has not…
Dear Juan,
Support has not received your response. Therefore, we have closed this ticket.
If you still require assistance, please update this ticket or call Support at 210-489-1461. Hours of operation are 8:00 a.m. to 4:30 p.m. Eastern time Monday–Friday except Federal holidays.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team