Ticket from Sherrie Snowden - User Account

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Hello,

Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

I need technical support with receiving a verification code to log into my account. I downloaded the google to connect to my iphone to receive a verification code and for some apparent reason, the codes that display that I key in does not work. As a result, I missed my exam date on Tuesday, Feb. 18th. I need to get in to reschedule my exam. PLEASE HELP!
email
Sherrie.Snowden@nehihomes.org
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