Yes, my name is Regina Jose. That's REGINAOSEI. My phone number is 901-2991 to 20. I need help getting back onto the site. I've been having difficulty. If someone could call me and perhaps we walk through it. I really appreciate it. My number again is 901-299-1220.
email
regina.osei@operationhope.org
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HUD's Office of Housing Counseling
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Hello, Support has reset…
Hello,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team
Dear Regina, If you are…
Dear Regina,
If you are unable to recall your password, enter your account email in the Forgot Password? tool. Within a few minutes, you will receive an email with a link to verify that you are the account owner. You will need to set a new account password after email verification. Support does not assign or have access to user passwords.
If you do not receive the email with the link to reset your password, please check your spam and junk folders. Please also verify that you are checking the correct email address.
Sincerely
The HUDhousingcounselors.hud.gov Support Team