Hello,

Thank you for informing us of the issue you are experiencing. We are working to replicate the issue and consulting with our technical staff to resolve it as quickly as possible.

If applicable, we will contact you once the issue is resolved. 

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Dear Elizabeth,

Upon completion, you will receive a summary page with feedback and recommendations for further study by topic. Please take note of the summary page, as you will not have repeat access to the results. The recommendations are based on how well candidates perform in each content area of the examination:

• Areas in which candidates perform well receive feedback that some additional review is recommended for continued success;
• Areas in which performance was marginal receive feedback that additional study is needed for moderate improvement; and
• Areas in which performance was weak receive feedback that significant study is needed for considerable improvement.
• You may take the practice exam as many times as you would like.
• The practice exam does not provide numeric scoring because performance on the practice exam does not guarantee passing results on the certification exam.

Sincerely,

TheHUDHousingCounselors.hud.gov Support Team