Ticket from Crystal Brown - Certification Exam

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Dear Counselor,

Your request for reasonable accommodation has been submitted for approval. Please feel free to respond to the link in this ticket with any questions or concerns you may have.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

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Dear Counselor,

Your request for a private room, ability to stand up and walk around, multiple breaks (including bathroom), ability to read the exam aloud, and ability to have food and water is approved.

Please complete the following steps:

  1. Log into your HUDHousingCounselors.hud.gov user account.
  2. Register for the exam .
  3. Notify Support that you have registered by visiting this URL: https://hudhousingcounselors.hud.gov/node/38146?final_resolution=74#comment-form

Support will switch your exam to the version that allows your accommodation. You will receive a cancellation email and a new confirmation email.

We look forward to your reply.

Sincerely.

The HUDHousingCounselors.hud.gov Support Team

Dear Crystal,

Any date and time you would like to select. However, you must schedule as soon as possible since availability is on a first come first serve basis. Please advise Support once you have scheduled your test.

Support will switch your exam to your accommodation. You will receive a cancellation email and a new confirmation email.

Support will switch your exam to the version that allows your accommodation. You will receive a cancellation email and a new confirmation email.

We look forward to your reply.

 

Sincerely,

TheHUDHousingCounselors.hud.gov Support Team

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Dear Crystal,

Preferably, to ensure we are able to fulfill the accommodations as you requested. Once you have chosen a date and time if for any reason it is not available, we will reach back out to you.

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

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Dear Crystal,

This message serves to confirm that your HUD Housing Counselors Certification Exam was rescheduled. You will receive a separate email with the specific appointment details directly from Kryterion, the proctoring service provider.

We are glad we were able to resolve this issue and wish you a successful exam experience.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

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Dear Crystal,

Support will switch your exam to the extended time version. You will receive a cancellation email and a new confirmation email. Because the extended time version includes an extra time, we cannot guarantee the date, and time will match your original registration.

Support will switch your exam to the version that allows your accommodation. You will receive a cancellation email and a new confirmation email.

We look forward to your reply.

Sincerely.

The HUDHousingCounselors.hud.gov Support Team

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There is a discrepancy with my conformation receipt x8m7di89 for the exam on 4/14/2025 and the more resent reminder conformation which says 3/14/2025, which makes no sense as I paid for and requested the exam 3/6/2025 and would need review time. I emailed back last night but I need to know if this was an error and I go in on Monday or not.

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NTC said both of the scheduled sessions were canceled but they can get me in tuesday 15th or thursday 17thor the following week if you send them an email. start time of 930 or 10 would work best.

My name is Crystal Brown cbrown@capmail.org I turned in the request for accommodations to retake my exam, but haven't heard anything.
email
cbrown@capmail.org
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