Ticket from Karen Carey-Bonner - General

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Original Ticket Body: You took off the authenticator in 2024 off my account, because I couldn't figure out how to put it on my account.

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Dear Karen

Can you confirm that you are now able to log into your account? The TFA feature has been temporarily disabled allowing you to do so. 

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

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Dear Karen,

As we did not receive any further detail regarding the technical issue described, we will conclude that the matter is resolved.

Should you have any further difficulties, please contact us for a swift resolution. Your alerts help us to maintain and repair the system.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

You took off the authenticator in 2024 off my account, because I couldn't figure out how to put it on my account.
email
kcbonner@comcast.net
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