Thank you for informing us of the issue you are experiencing. To better enable us to resolve the issue, please provide more information by updating this ticket via the link at the bottom of this message. If applicable, include the specific forgot password, forgot username, TFA setup, or details about the page and any applicable error messages.
Thank you for informing us of the issue you are experiencing. To better enable us to resolve the issue, please provide more information by updating this ticket via the link at the bottom of this message. If applicable, include the specific forgot password, forgot username, TFA setup, or details about the page and any applicable error messages.
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
HUD's Office of Housing Counseling
Comments
Dear James, Thank you for… …
Dear James, Thank you for…
Dear James,
Thank you for informing us of the issue you are experiencing. To better enable us to resolve the issue, please provide more information by updating this ticket via the link at the bottom of this message. If applicable, include the specific forgot password, forgot username, TFA setup, or details about the page and any applicable error messages.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team
Original Ticket Body: Hello,
I was told to contact support to gain access to my account. Please help.
Dear James,
Thank you for informing us of the issue you are experiencing. To better enable us to resolve the issue, please provide more information by updating this ticket via the link at the bottom of this message. If applicable, include the specific forgot password, forgot username, TFA setup, or details about the page and any applicable error messages.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team
Dear James, Support has…
Dear James,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team