Hello,
My name is Yee Lee and there is an issue with accessing my account. I did not have a problem with this.
I have put the authenticator number to verify myself, but it kept saying there is an error and contact support.
please let me know what I need to do or the support team needs to solve this.
my email id is: yee@kcscgw.org
Thank you.
Yee Lee
email
yee@kcscgw.org
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HUD's Office of Housing Counseling
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Dear Yee, Support has reset…
Dear Yee,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team