Logged in under my name, but unable to up-load picture. It did not appear to process. Directed to log in again. Received message that account already registered to me under my email address. Now I am directed to contact support. Currently, no access to HousingCounseling.com. Please help.
email
Joycecollins911@gmail.com
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HUD's Office of Housing Counseling
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Dear Joyce, Support has…
Dear Joyce,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team