Please assist with resetting my password.
I tried to use the "Forgot Password" and "Reset Password" options. I get an email link, but it takes me to a message that states I need to contact support to reset my password.
email
JacquelineGregory1@gmail.com
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HUD's Office of Housing Counseling
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Dear Jacqueline, Support has…
Dear Jacqueline,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team