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Dear Teresa,

Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

Teresa Daniels My callback number is 251-328-4369. I'm having issues logging in. My credentials are correct but it says that I need to contact support to reset my access. Not really sure but if you would please give me a call back. My number again is 251-328-4369. Thank you

email
tdaniels@alsp.org
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