Hi my name is Christy Palvido. I was trying to access my account and it said that I needed to call to reset my account. It said contact support. My number is 325-676-6366 or my e-mail is christychristi.pavadopolvado@abileneavilenetx.gov. Thank you
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christi.polvado@abilenetx.gov
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HUD's Office of Housing Counseling
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Dear Christi, Please note…
Dear Christi,
Please note you will be required to set up two factor authentication upon log in. You have 3 attempts. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team