Hello, my name is Michael Hunter. I've left messages several times and I can't get through to anybody. I need help accessing my FHA connection. I have already passed the exam. My exam results have already been transferred and I'm not trying to gain access to my HUD housing counselor account, but I'm actually trying to gain access to my FHA connection account. If I can have some help with that would be great. Thank you.
email
mhunter@balancepro.org
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HUD's Office of Housing Counseling
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Dear Michael, You have…
Dear Michael,
You have several accounts under with your name. The confusion or access to FHA could be that the email address you are using in which you passed your test does not match the one you used to take other exams and are not linked together. Support is unable to merge or access this information. However, you are able to reach out to Webassor to see if they are able to further to assist in this matter. You will need to use the email and account that you originally passed your HUD Certification Exam.
If you have passed the exam, your next step is to authorize the transfer of your passing test results to FHA Connection. To do this, sign in to your account on HUDHousingCounselors.hud.gov and select the "Exam" tab in your User Profile. Then, select “Transfer Results to FHA Connection.” If you are already signed in, you can directly access the Transfer Results page. You will receive an email confirmation that contains your Counselor Exam ID, which you will need to complete the HUD Certified Housing Counselor Application.
For additional steps to certification visit the HUD Exchange website and view the HUD Certified Housing Counselor Application Process.
A counselor will not be officially placed in the certified counselor database until the Agency FHA Connection Application Coordinator successfully validates counselor employment in the FHA Connection system. After you submit your application in FHA Connection, you should alert your Agency FHA Connection Coordinator to validate your employment.
Certificates are available to print after the candidate's employment is verified in FHA Connection. Find instructions for printing your certificate here.
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team
Dear Michael, The email…
Dear Michael,
The email address hunterma2@comcast.net is attached to the exams you have passed. Support is unable to further assist with any information regarding FHA as you will need to login into you HUD account. Click Exam Staus and refer to the instructions to Transfer Results to FHAC from the bottom of your HUD page.
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team