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Submitted by Customer Support on Thu, 04/24/2025 - 13:37

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Dear Sharonda,

Thank you for informing us of the issue you are experiencing. To better enable us to resolve the issue, please provide more information by updating this ticket via the link at the bottom of this message. If applicable screenshots of the error message you are receiving, or more detail at what page you are encountering. For example, you are able to login in and cannot launch your exam. 

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Submitted by Customer Support on Fri, 04/25/2025 - 08:39

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Dear Sharonda,

Support is following up to see if you were able to gain access to your account.

Should you have any further difficulties, please contact us for a swift resolution. Your alerts help us to maintain and repair the system.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Submitted by Customer Support on Mon, 04/28/2025 - 08:52

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Dear Sharonda,

As we did not receive any further detail regarding the technical issue described, we will conclude that the matter is resolved.

Should you have any further difficulties, please contact us for a swift resolution. Your alerts help us to maintain and repair the system.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

After I set up two factor authentication. I haven’t been able to login. Pease advises. I have a exam scheduled for 4/25 at 9 AM.

email
ssmith@chnhousingpartners.org
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