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Submitted by Customer Support on Tue, 04/29/2025 - 09:51

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Dear Frances,

Support has disabled your account, so you are able to re-access your account. Support suggests to also clear all windows and cache and restart the process again.

Sincerely,

TheHUDhousingcounselors.hud.gov Support Team

Submitted by Customer Support on Tue, 04/29/2025 - 09:52

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Dear Frances,

The technical problems affecting the website have been resolved. You can now return to HUDHousingCounselors.hud.gov and continue your intended activity.

Should you have any further difficulties, please contact us for a swift resolution. Your alerts help us to maintain and repair the system.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Hello,

 I'm still unable to log in, I don't believe it was reset.  I'm still receiving below...

 I need assistance in resetting the entire authentication portion when I login.  As if it's my 1st time logging in to the site.  

I no longer have access to my previous phone in order to get the code from.  

I need assistance ASAP, please.

 Thank you,

France

email
fledbetter@pihpoc.org
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