When I log into HUD Housing Counselors website to study and to schedule my exam it is giving me an message that says: Contact support to reset your access. Are you able to help me get access back to the website to study and schedule my exam?
Thank you
Sarah White
stampergirl73@gmail.com
513-525-8335
email
stampergirl73@gmail.com
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HUD's Office of Housing Counseling
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Dear Sarah, Support has…
Dear Sarah,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team