It seems like every time I sign in I have to reset my password. However when I tried yesterday, got a msg to contact administrators. Can you please help or advise? Thanks in advance. Stephanie Lowery 309-696-4016
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stephanie.lowery@peoriaopportunities.org
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HUD's Office of Housing Counseling
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Dear Stephanie, Support has…
Dear Stephanie,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team
Original Ticket Body: It seems like every time I sign in I have to reset my password. However when I tried yesterday, got a msg to contact administrators. Can you please help or advise? Thanks in advance. Stephanie Lowery 309-696-4016
Dear Stephanie,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team