My name is Stephanie Bolden BOLDON 404-573-6870. I'm having problems with my two factor authentication receiving the code so I can put the code in and get into my site. It's not coming to my phone, it's not going to my e-mail, so I don't know how to retrieve the code. That's it. That's what I'm needing to know. Please give me a call, let me know how to find that. Thank you. Bye. Bye
email
stephanieboldon7@gmail.com
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HUD's Office of Housing Counseling
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Dear Stephanie, Support has…
Dear Stephanie,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team