If you are unable to recall your password, enter your account email in the Forgot Password? tool. Within a few minutes, you will receive an email with a link to verify that you are the account owner. You will need to set a new account password after email verification. Support does not assign or have access to user passwords.
If you do not receive the email with the link to reset your password, please check your spam and junk folders. Please also verify that you are checking the correct email address.
If you still require assistance, please call 210-489-1461. Hours of operation are 8:00 a.m. to 4:30 p.m. Eastern time Monday–Friday except Federal holidays.
To access the exam registration, you must be signed into your account on HUDHousingCounselors.hud.gov.
Select Begin Exam Registration in the Countdown to your Exam! section of your User Profile Dashboard. Follow the steps to register for the exam and complete the form at the bottom of the page.
If you are attempting to register using your mobile phone or tablet, you may not be able to complete your transaction. Please use a computer to register.
Please note, the links listed in the instructions are for informational purposes only. If you click on a link, it will open a separate page that is not part of the registration process. You must return to the registration page to continue.
HUD's Office of Housing Counseling
Comments
Dear Joseph, If you are…
Dear Joseph,
If you are unable to recall your password, enter your account email in the Forgot Password? tool. Within a few minutes, you will receive an email with a link to verify that you are the account owner. You will need to set a new account password after email verification. Support does not assign or have access to user passwords.
If you do not receive the email with the link to reset your password, please check your spam and junk folders. Please also verify that you are checking the correct email address.
If you still require assistance, please call 210-489-1461. Hours of operation are 8:00 a.m. to 4:30 p.m. Eastern time Monday–Friday except Federal holidays.
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team
Original Ticket Body: i cannot figure out how to regisetr for exam. instructions make no sense and when i click on register it goes back to begining
Dear Joseph,
To access the exam registration, you must be signed into your account on HUDHousingCounselors.hud.gov.
Select Begin Exam Registration in the Countdown to your Exam! section of your User Profile Dashboard. Follow the steps to register for the exam and complete the form at the bottom of the page.
If you are attempting to register using your mobile phone or tablet, you may not be able to complete your transaction. Please use a computer to register.
Please note, the links listed in the instructions are for informational purposes only. If you click on a link, it will open a separate page that is not part of the registration process. You must return to the registration page to continue.
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team