Ticket from Ewurabena Acquah - User Account

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Dear Ewurabena,

Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

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Original Ticket Body: I have my login information however unable to access the "register for exam ". A pop up message keeps saying Access denied. I called and received callback voicemail message for my info. My name is Ewurabena. Login Email is Ewurabena@nwnh.net. I'll try calling again tomorrow morning. Thank you.

Permalink

Dear Ewurabena,

Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

I have my login information however unable to access the "register for exam ". A pop up message keeps saying Access denied. I called and received callback voicemail message for my info. My name is Ewurabena. Login Email is Ewurabena@nwnh.net. I'll try calling again tomorrow morning. Thank you.
email
ewurabenaacquah@yahoo.com
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